Who it’s for
Primary users:- Account executives and strategic account managers who manage a portfolio of accounts and need to know when something changes
- RevOps teams who want systematic coverage across territories
- Sales leaders who need early warning systems for key accounts
- Customer success teams monitoring renewal risk signals
Modules
Monitoring Agents
Configure what to watch and which accounts to monitor. Define rules, signal types, and thresholds for the changes that matter to you.
Alerts
View, triage, and act on detected changes. Each alert includes Intelligence context and an explanation of why the change matters.
Key benefits
- Never miss a signal - Systematic monitoring replaces ad-hoc checking. Every account in your portfolio is watched continuously.
- Contextual alerts - Alerts include Intelligence context. Not just “new job posting at ServiceNow” but “ServiceNow posted 12 new cloud engineering roles this week, which aligns with their strategic priority around platform modernisation.”
- Configurable - Define what matters. One monitoring agent might track hiring signals. Another might track competitive moves. You decide what’s worth watching.
- Scalable - Monitor hundreds of accounts simultaneously. Coverage doesn’t degrade as your portfolio grows.
- Actionable - Alerts are designed for triage: acknowledge, resolve, or dismiss. Integrate with Agent workflows to automate responses.
How it connects
- PG:AI Account provides the account data and enrichment that monitoring evaluates against. Alerts reference account profiles.
- PG:AI Territory lets you monitor territory accounts as a group, with alerts surfacing in territory context.
- PG:AI Studio workflows can be triggered by monitoring alerts for automated responses to account changes.
