Contact data flows from multiple sources - search providers, enrichment services, LinkedIn, and company directories - and refreshes continuously as people move and companies evolve.
Who It’s For
- Primary users
- Secondary users
Account executives, sales development reps, and strategic account managers - the people who research accounts, identify stakeholders, and build multi-threaded deals.
Contact Module Capabilities
Contact Discovery
Find the right people by role, department, seniority, or name. Use AI recommendations to discover stakeholders you didn’t know about. Run batch discoveries at scale.
Contact Enrichment
Get verified email addresses, phone numbers, locations, and organisational data. Enrich individual contacts or run bulk operations across your database.
Contact Intelligence
Surface AI-powered insights about each person: background, expertise, likely buying role, and content engagement signals. Go beyond the job title.
Key Benefits
Avoid stakeholder blind spots
Discover decision-makers and influencers you didn’t know about. Find the right contacts for your specific use case, not just the obvious ones.
Sell faster with verified details
Enriched email addresses, phone numbers, and location data mean you can reach people immediately without manual research.
Build intelligence into every conversation
AI-powered background, expertise, and buying role insights personalise your approach before you ever speak to someone.
Scale operations without manual work
Batch discovery and enrichment replace LinkedIn scrolling and manual data entry. Process hundreds of accounts in minutes.
Keep contacts connected to accounts
Every contact is tied to its account. When an account’s intelligence changes, it flows into contact profiles automatically.
Build multi-threaded coverage
See who you’ve reached, what departments you’ve covered, and where you need more contacts. Visual org charts show relationship gaps.
How It Connects
PG:AI Account
Contact profiles live inside account records. Contact discovery and enrichment are powered by the same data foundation that feeds Account Intelligence.
PG:AI Studio
Contact data enriches conversation context. The AI agent uses contact intelligence to personalise value propositions and discovery questions.
PG:AI Territory
Territory scoring and account assignment factored in contact coverage and seniority distribution.
PG:AI Monitoring
Monitoring tracks people changes: job moves, role changes, new hires. Alerts fire when monitored contacts leave or switch roles.
Settings
Contact Personas defined in Settings personalise discovery recommendations and intelligence insights.
Workspace
Contact management - adding, importing, deduplication, linking to accounts - is handled at the Workspace level.