Key capabilities
- Alert feed with filtering and sorting
- Triage actions: acknowledge, resolve, dismiss
- Intelligence context embedded in every alert
- Alert history and pattern analysis
- Alert instances for recurring signals
What alerts look like
Each alert includes:- What changed - the specific change detected (e.g., “12 new cloud engineering roles posted this week”)
- When - timestamp of detection
- Which agent - the monitoring agent that triggered the alert
- Intelligence context - relevant data from the account’s Intelligence profile (strategic priorities, tech stack, financials, etc.)
- Why it matters - a contextual explanation connecting the change to the account’s broader situation
Triage workflow
Alerts have three triage states:Recommended triage cadence
1
Daily: Quick scan
Scan new alerts. Acknowledge anything that needs follow-up. Resolve anything that’s not relevant.
2
Weekly: Review and act
Review acknowledged alerts. Take action or resolve. Adjust monitoring agent rules if too many irrelevant alerts are appearing.
Acting on alerts
Alerts are signals. The value comes from what you do with them.Common response patterns
Hiring signal alert → Outreach A company posted 15 new roles relevant to your solution. Draft a personalised email referencing the hiring activity. Leadership change alert → Relationship building A new VP was appointed. Research their background. Identify mutual connections. Prepare an introduction. Competitive signal alert → Defence or displacement A customer adopted a competing technology. Schedule a check-in with your champion. Understand the evaluation. Reinforce your value. Financial event alert → Deal timing The company announced strong earnings and raised guidance. The budget environment is favourable. Accelerate your engagement.Using alerts with Agent
Alerts provide the “what changed.” The Agent provides the “what to do about it.”1
See an alert
Notice an alert about hiring activity at an account.
2
Open the Agent tab
Open the Agent tab for that account.
3
Ask for a recommendation
Ask: “Based on their recent hiring in cloud engineering, what’s the best approach for outreach?”
4
Get an informed response
The agent generates a recommendation using both the alert context and the full Intelligence profile.
Related modules
Monitoring Agents
Configure the agents that generate alerts - define rules, thresholds, and watchlists.
Agent
Use the Agent to research and respond to alert signals.
Workflows
Automate responses to alerts with multi-step workflows.
