PG:AI includes a default “Platform Generated” workflow that provides a foundation for account onboarding. This serves as a starting point that you can modify or supplement with specialized workflows.
Workflow Architecture
How Workflows Work
A workflow combines three components:- Content Groups - Which personalized content gets created
- Custom Insights Groups - Which research queries are run
- Engage Settings - Which value proposition framework is used
Creating a Workflow
1
Name your workflow
Use descriptive names like “Enterprise FinServ” or “SMB Manufacturing”
2
Select Content Groups
Choose which content types to generate automatically
3
Choose Insights Groups
Pick which research queries to run for each account
4
Pick Engage Settings
Select your value proposition configuration
5
Test
Run on a known account to verify output quality
Start with 2-3 workflows maximum. You can always add more specialized workflows later as you identify specific patterns in your account types.
When to Create Additional Workflows
Most companies only need one workflow. Create additional workflows if you want different intelligence for:- Different industries (e.g., separate workflows for Financial Services vs Manufacturing)
- Different account types (e.g., Enterprise vs Mid-Market approaches)
- Different sales motions (e.g., New Logo vs Expansion plays)