Content Groups determine which personalized content gets generated when applied to an account. Well-organized groups ensure you create comprehensive messaging that covers all key stakeholders and use cases for each target account.
How It Works
Content Groups consist of multiple content templates that work together:- Template Collections - Multiple templates bundled for comprehensive account coverage
- Unified Generation - All templates in a group generate content simultaneously
- Role-Based Organization - Group templates by stakeholder type, use case, or sales motion
- Workflow Integration - Groups can be included in automated account onboarding workflows
Template Organization Flow
Creating Content Groups
1
Name your group
Use descriptive names like “Enterprise Outreach”, “Technical Evaluation”, or “Executive Briefing”
2
Select language
Choose the primary language for all content in this group
3
Add templates
Select multiple templates that work together for your specific use case
4
Test the group
Apply to a known account to verify all templates generate appropriate content
5
Save and organize
Save the group and consider adding to relevant workflows
Effective Group Organization
By Stakeholder Type
- Executive Group - CEO email, board summary, strategic overview
- Technical Group - Architecture brief, technical comparison, integration guide
- Procurement Group - ROI analysis, vendor comparison, compliance summary
By Sales Motion
- New Logo Group - Discovery email, company research, competitive positioning
- Expansion Group - Usage analysis, additional use cases, success metrics
- Renewal Group - Value summary, usage trends, optimization opportunities
By Industry Focus
- Financial Services Group - Compliance brief, security overview, regulatory summary
- Healthcare Group - HIPAA compliance, patient outcomes, integration capabilities
- Manufacturing Group - Operational efficiency, supply chain, automation benefits
Keep groups focused on specific outcomes. Groups with too many unrelated templates create content overload and dilute messaging effectiveness.
Group Management Best Practices
Template Relationships
- Ensure templates complement rather than duplicate each other
- Maintain consistent tone and messaging across group templates
- Consider the logical flow of content consumption
Account Application
- Apply groups that match account characteristics and sales stage
- Review generated content before sending to ensure quality and relevance
- Customize generated content to add specific account details
Performance Optimization
- Track which groups generate the highest engagement
- A/B test different template combinations within groups
- Regular review and update of group composition based on results
Common Group Configurations
Comprehensive Account Research:- Executive Summary Template
- Strategic Priorities Analysis
- Competitive Landscape Brief
- Key Stakeholder Mapping
- Initial Outreach Email
- Technical Follow-up Email
- Executive Value Email
- Case Study Reference Email
- Account Intelligence Summary
- Talking Points Template
- Discovery Questions Template
- Competitive Battlecard
Quick Actions
Create Content Group
Build new template collections
Manage Templates
Create and modify individual templates
Apply to Accounts
Generate content using groups