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Prerequisites

Before setting up custom columns, ensure you have:
  • Admin or RevOps access to your PG:AI organisation
  • At least one territory with accounts

Overview

Custom Columns let you get answers to any question you want about your territory accounts. Define a column, describe what it should contain, and PG:AI can use AI to research and populate values across all your accounts. Navigate to Territories → Custom Columns in the left sidebar.
Custom Columns Settings - Get answers to any question you want about your territory accounts.

Creating a Custom Column

1

Navigate to Custom Columns

Go to Territories → Custom Columns in the left sidebar.
2

Add new column

Click + New Custom Column (top-right button).
3

Fill in General details

4

Select Data Type

Choose the type of data this column stores:
5

Save

Click Save.

How AI Enrichment Works

When you create a custom column with a description, PG:AI can use AI to research each account and populate the column value:
1

Describe what the column should contain

Use the Description and/or AI Query fields to describe the data you want.
2

AI researches each account

PG:AI’s AI researches each account using available data - enrichment, public information, tech stack, jobs, etc.
3

Values are generated

The AI generates a value for each account based on what it finds.
4

Values appear in territory views

Values are stored in the custom column and appear in territory views.
The AI Query field (visible in the column list) shows the question PG:AI asks about each account to generate the value.

Managing Custom Columns

The Custom Columns settings page shows all columns in a table:
  • Click any column to edit its settings.
  • Use the search bar to filter columns by name.

Refresh and Monitoring

Custom columns can be configured to automatically refresh:
  • Scheduled refresh - re-run AI enrichment on a schedule to keep values current.
  • Change detection - get notified when values change significantly.
  • Manual refresh - trigger a re-enrichment on demand.
The Refresh column in the settings table shows the refresh status for each column.

Common Configurations

Financial signals: Technical signals: Market signals:

Troubleshooting