Contact enrichment settings control whether PG:AI automatically enriches contacts with email, phone, both, or neither.Documentation Index
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How it works
- Organisation default applies to all contacts.
- Persona overrides let you use different enrichment behavior for specific personas.
- If a contact has no persona override, the organisation default is used.
Enrichment modes
| Mode | Behavior |
|---|---|
none | No automatic contact enrichment |
email | Enrich email only |
phone | Enrich phone only |
email_and_mobile | Enrich both email and phone |
Recommended setup
- Set an organisation default first.
- Add persona-specific overrides only for high-priority personas.
- Review monthly to balance quality, speed, and credit usage.
Keep persona overrides limited to the personas your team actively sells to. Too many overrides make behavior harder to reason about.