> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getpg.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Monitoring Agents

> Configure what to watch and which accounts to monitor  -  define rules, data sources, and thresholds for the signals that matter

Configure what to watch and which accounts to monitor. Define rules, data sources, and thresholds for the signals that matter to your business.

A monitoring agent is a configured watcher. You define what type of changes it should look for  -  new job postings, leadership changes, technology adoption signals, financial events  -  and which companies it should monitor. Agents run continuously, evaluating new data against your defined rules.

{/* IMAGE PLACEHOLDER: Screenshot of Monitoring Agents main view */}

## Key capabilities

* **Create and configure** monitoring agents with specific rules and thresholds
* **Manage company watchlists** per agent (add/remove companies)
* **Scheduled and real-time** evaluation modes
* **Multiple agents** with different focus areas running in parallel

## Recommended agent configurations

### For new business teams

**Agent: Hiring Signals** Watch target accounts for hiring that indicates investment in areas relevant to your solution. A company tripling its data engineering headcount is likely investing in data infrastructure.

**Agent: Strategic Initiatives** Watch for public strategic announcements that create openings for your solution. A company announcing a digital transformation initiative is a warmer prospect.

### For customer success teams

**Agent: Champion Tracking** Watch customer accounts for leadership changes. Your champion leaving is an early churn signal. A new leader is an opportunity to re-establish the relationship.

**Agent: Competitive Signals** Watch customer accounts for competitive technology adoption. A customer hiring people with competitor product experience may be evaluating alternatives.

### For account executives

**Agent: Deal Signals** Watch active deal accounts for changes that affect the deal: financial events, leadership changes, strategic shifts, and competitive moves. Any of these can accelerate or derail a deal.

## How many agents should you create?

Start with **1–2 agents** focused on the signals that matter most to your role.

| Role               | Recommended starting agents                                    |
| ------------------ | -------------------------------------------------------------- |
| Account executives | Hiring signals + leadership changes                            |
| SDRs               | Strategic initiatives (identifies warm outreach opportunities) |
| Customer success   | Champion tracking + competitive signals                        |
| RevOps             | Broad coverage across signal types for territory health        |

<Tip>
  You can add more agents over time as you see what surfaces valuable alerts.
</Tip>

## Tuning your agents

After the first week of alerts, review:

<Steps>
  <Step title="Check signal-to-noise ratio">
    If you're getting too many irrelevant alerts, tighten your rules  -  higher thresholds, more specific signal types.
  </Step>

  <Step title="Check coverage">
    If important changes are being missed, add more signal types or lower thresholds.
  </Step>

  <Step title="Review watchlist scope">
    If you're monitoring too many companies, prioritise your active pipeline and key accounts. You can always expand later.
  </Step>
</Steps>

## Tips

<Steps>
  <Step title="Name agents descriptively">
    "Hiring Signals  -  Active Pipeline" is better than "Agent 1."
  </Step>

  <Step title="Separate concerns">
    One agent per signal type is easier to manage than one agent trying to watch everything.
  </Step>

  <Step title="Review weekly">
    Set aside 15 minutes per week to review and triage alerts. This keeps the system useful and the noise manageable.
  </Step>

  <Step title="Act on alerts">
    An alert that's acknowledged but never acted on is a missed opportunity. If the alert isn't actionable, adjust the rules.
  </Step>
</Steps>

## Related modules

<CardGroup cols={2}>
  <Card title="Alerts" icon="bell" href="/monitoring/alerts">
    View, triage, and act on the changes your monitoring agents detect.
  </Card>

  <Card title="Agent" icon="comments" href="/agent/ai-assistant">
    Use the Agent to research accounts flagged by monitoring agents.
  </Card>

  <Card title="Workflows" icon="diagram-project" href="/agent/workflows">
    Trigger automated workflows in response to monitoring alerts.
  </Card>
</CardGroup>
